ek44r Terms & Conditions

ek44r is an online entertainment platform that provides casino games, sports betting, live casino, and many other gaming services. These terms and conditions ("Terms") apply to all use of the ek44r platform.

These Terms form a legal agreement between the user ("you" or "user") and ek44r ("platform", "we" or "us"). By accessing the platform, creating an account, or starting to use any service, you will be fully considered to have accepted these Terms.

Alongside these Terms, our Privacy Policy and Responsible Gaming Policy are also part of ek44r's overall services, and the provisions of both documents apply together.

ek44r reserves the right to amend, modify, or update these Terms at any time. By continuing to use the platform after changes take effect, you will automatically be considered to have accepted the updated Terms.

2.1 Age Restriction

The ek44r platform is for persons aged 21 or above only. At the time of account registration you must be able to verify your age and identity. Registration by minors is strictly prohibited, and any such account will be closed immediately.

2.2 One Account Policy

Each person may open one account only. If multiple accounts belonging to the same person are found, all of them will be closed and all pending winnings or bonuses may be considered void.

2.3 Obligation to Provide Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false information may result in account closure. The information required for registration includes:

• Full legal name (as per national identity card)
• Valid email address
• Active mobile number
• Date of birth

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. Allowing any third party to use your account is prohibited. Any unauthorized access to your account must be reported to our support team immediately.

3.1 Deposit Rules

The following methods are accepted for depositing funds to ek44r: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount is ৳300 (for all methods). Deposit transactions are generally processed quickly, though in some cases verification by the system may take additional time.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. You must use a payment account registered in your own name for withdrawals.

3.3 Verification Process

Identity verification may be required for large withdrawal amounts. In such cases you may be asked to submit a copy of your national identity card or other documents. If verification fails, the withdrawal request may be rejected.

3.4 Third-Party Transactions Prohibited

Depositing or withdrawing through the name or account of any third party is strictly prohibited. If such a transaction is detected, the associated account may be held pending investigation.

4.1 Welcome Bonus

ek44r offers new members a 100% first-deposit bonus, up to a maximum of ৳20,000. For example, if you deposit ৳1,000 you will receive ৳1,000 in bonus and your total balance will be ৳2,000. If you deposit ৳42,000 or more, the maximum bonus of ৳20,000 applies and your total balance will be ৳62,000.

4.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This wagering is calculated on the bonus amount, not on the combined total of deposit plus bonus. For example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before bonus winnings can be withdrawn.

4.3 General Rules for Bonus Terms

All promotional offers are subject to specific conditions. Detailed terms for each bonus offer are provided on the relevant promotion page. ek44r reserves the right to modify or cancel any promotional offer at any time. Special conditions may apply when using multiple bonus offers at the same time.

4.4 VIP & Cashback Program

ek44r's VIP program has four tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). The cashback amount is determined based on your gaming activity and is paid out every week. Continuous active participation is required to move up to a higher tier.

5.1 Bet Validity

All bets must be placed in accordance with the rules set by the ek44r platform. Once a bet is confirmed, it generally cannot be cancelled or changed. ek44r reserves the right to void bets in cases where odds or results were incorrectly provided due to a technical error.

5.2 Sports Betting

For sports betting, opportunities are available to bet on cricket (BPL, IPL, T20 World Cup), football (FIFA), kabaddi, and many more sports. Rules relating to betting markets are published separately and are considered part of these Terms.

5.3 Casino Games

Casino games (slots, live casino, table games, etc.) are operated according to the individual rules of each game provider. ek44r offers games from various providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming.

5.4 Fair Play Guarantee

ek44r is committed to ensuring fair play. The outcome of all games is determined using verified Random Number Generator (RNG) technology. Any attempt to manipulate the outcome of a game is strictly prohibited.

The following activities are strictly prohibited on the ek44r platform:

• Abusing bonuses through the use of multiple accounts
• Bonus arbitrage or bonus hunting activities
• Attempting to launder money through gambling or betting
• Unauthorized access to another user's account
• Exploiting technical vulnerabilities of the platform
• Placing bets using automated software or bots
• Registering using a false identity or false information
• Using a third party's card or payment account
• Collusive agreements or syndicates with other users
• Conducting fraudulent activities against the platform

Involvement in any of the prohibited activities above will result in immediate account closure, and all pending winnings and bonuses may be forfeited.

7.1 Suspension by ek44r

ek44r may temporarily or permanently suspend or close any account in the following circumstances:

• If a breach of these Terms is proven
• Failure of identity verification or provision of false information
• If suspicious financial activity is detected
• If evidence of fraudulent activity is found
• Breach of age restriction

7.2 Closure by User

You may close your account at any time by contacting our support team. A self-exclusion request can also be made under the Responsible Gaming policy. Any eligible balance should be withdrawn before closing the account.

ek44r is committed to ensuring the protection of users' personal information. Our platform uses SSL encryption technology to keep all data secure.

We collect and store personal information for the following purposes:

• Account management and verification
• Processing financial transactions
• Providing customer support
• Fraud prevention and security assurance
• Fulfilling legal obligations

For details on how your personal information is collected, used, and stored, please read our Privacy Policy.

ek44r places the highest importance on responsible gaming. Gambling should be treated as a recreational activity, never as a source of income. We ask all users to play within their means.

9.1 Self-Restriction Tools

ek44r provides the following responsible gaming tools:

• Setting deposit limits (daily/weekly/monthly)
• Session time limits
• Self-exclusion (for a set period or permanently)
• Account cooling-off break

9.2 How to Get Help

If you feel that gambling is having a negative impact on your life, contact our support team immediately. To learn more about responsible gaming, please read our Responsible Gaming page.

The ek44r platform provides services on an "as is" basis. ek44r will not be liable in the following circumstances:

• Technical disruptions or temporary service outages
• Losses caused by internet connection issues
• Delays or errors by third-party payment providers
• Security breaches arising from the user's own negligence
• Service interruptions due to unforeseen circumstances

The maximum compensation payable by ek44r in any case will not exceed the actual balance in your account.

ek44r reserves the right to take the following actions at any time, with or without notice:

• Modifying, suspending, or shutting down any part of the platform
• Adding new games or removing existing games
• Changes to payment methods
• Modification or cancellation of bonuses and promotional offers
• Complete shutdown of the platform

Users will be given sufficient advance notice before the platform shuts down and will have the opportunity to withdraw their valid balance.

12.1 Complaints Process

For any dispute or complaint, please contact our customer support team first. Support is available 24 hours a day, 7 days a week via live chat. To contact us by email: [email protected]

12.2 Complaint Resolution Timeframe

Upon receiving a complaint, ek44r will endeavour to investigate and resolve it as quickly as possible. More complex matters may require additional time. All communication is handled in both Bengali and English.

12.3 Final Decision

The decision of ek44r management shall be considered final and binding in all disputes, while the user's legal rights remain intact.