ek44r's commitment to responsible
play
Entertainment should be a pleasure, not a burden — ek44r is committed to helping you play safely and mindfully.
What is responsible gambling?
Online gaming and betting can be an enjoyable activity — but only when done in the right way and with awareness. ek44r believes that every player deserves honest and transparent service. That is why we have placed the principle of responsible play at the heart of our platform from the very beginning.
Responsible gambling means understanding your limits, setting a budget, and treating the game purely as entertainment — not as a source of income. Placing increasingly larger bets to try to recover losses, playing with money meant for essential expenses, or hiding your play from family — these are signs of a problem.
At ek44r we provide multiple protection tools that you can activate at any time. Our support team is available 24 hours a day, 7 days a week.
Remember: Gambling is never a guaranteed source of income. There is no guarantee of recovering losses. Never bet more than you can afford to lose.
Quick facts
Minimum age: 21 years or older
Support: available 24/7 via live chat and email
Limit setting, time-out, and self-exclusion are always free
Support email: [email protected]
Protection tools & controls
At ek44r, you decide how much you play. The tools below are available on your account at any time.
Set a deposit limit
Restrict how much you deposit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. To increase a limit, a mandatory waiting period applies — this protects you from making decisions on impulse.
Time-out break
Use the time-out feature if you want a short-term break. Keep your account temporarily closed for anywhere from 24 hours to several weeks. During this time, logging in is not possible and no transactions can be made.
Self-exclusion
If you feel that play is going beyond your control, choose a long-term self-exclusion. Apply to keep your account closed for a specific period (such as 6 months or 1 year) or permanently. This decision cannot be reversed until the period ends.
Set a bet limit
Set the amount for a single bet or the total bet amount for a session. This keeps you from wagering more than you planned and makes each session more enjoyable.
21+ age verification
ek44r strictly prohibits registration and play by anyone under 21. Age verification is mandatory when opening an account. An account will not have full access until identity documents are submitted.
Reality check reminders
At set intervals, a pop-up message will tell you how long you have been playing and how much you have deposited and won or lost in that session. Awareness is the first step toward safe play.
Recognise the warning signs
Ask yourself the questions below. If more than one answer is "yes", consider seeking help.
Are you spending more than your set budget and unable to stop yourself?
Do you repeatedly feel the urge to bet more in order to recover losses?
Are you hiding your gambling from family or friends?
Are you playing with borrowed money or by drawing on your savings?
Do you feel restless, anxious, or irritable when you are not playing?
Are you spending time gambling while neglecting work, studies, or family responsibilities?
Ways to get help
Acknowledging the problem is the first step toward a solution. ek44r is here for you.
Contact us via live chat
Reach out to our trained support team on ek44r's 24/7 live chat. They will assist you with complete confidentiality.
Submit a request by email
Send your self-exclusion or account closure request to [email protected]. We will act promptly.
Set limits in Account Settings
Log in and activate a deposit limit, time-out, or self-exclusion yourself from Account Settings.
Seek expert help
Going to a professional counsellor is also a sign of courage. Talk to your family or trusted friends.
Our policy & commitments
ek44r believes that creating a healthy gaming environment requires more than just setting rules — players must be actively supported. That is why we make the following commitments:
Protection of minors
No person under the age of 21 may open an account or play at ek44r. If you have children or teenagers in your household, install parental control software on your device and keep your login details secure. Contact us about any suspicious account.
Account security
Your account is for your personal use only. Do not share your password or login details with anyone else. We use SSL encryption to keep your information secure.
Financial limits
The minimum deposit at ek44r is ৳300 and the minimum withdrawal is ৳800. These limits help you start with a modest amount and avoid placing large bets on impulse. Withdrawals are usually completed within 1 hour.
Role of the support team
Our support team is specially trained in responsible gaming. If a player is in difficulty, they are able to immediately activate the necessary protection tools and guide them toward professional help.
Get help now
If you or someone you know is in difficulty, do not delay — contact us.
Frequently Asked Questions
Play safe,
enjoy yourself
At ek44r we want every session to be enjoyable and safe for you. Enjoy our games — responsibly.