We are committed to protecting your personal information

1 What Information We Collect

ek44r collects various types of information as needed to provide you with our services. This information comes primarily from two sources — what you provide directly and what is collected automatically while you use the platform.

1.1 Information You Provide Directly

For registration and account management, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport details (when identity verification is required)
• Financial transaction details, such as bKash, Nagad, Rocket, Upay, or bank account information
• Communications with our support team

1.2 Automatically Collected Information

When you visit or use our platform, the following information may be collected automatically:

• IP address and device type (mobile, desktop)
• Browser type and operating system
• Pages visited, session duration, and click data
• Information obtained through cookies and similar tracking technologies
• Transaction history and gaming activity data

2 Purpose of Using Your Information

ek44r uses the information collected for the following purposes:

• Account management: To handle registration, login, and account security.
• Identity and age verification: To meet regulatory requirements and prevent access by minors.
• Processing financial transactions: To complete deposits and withdrawals securely.
• Customer support: To resolve your requests and complaints in a timely manner.
• Platform improvement: To enhance the user experience and introduce new services.
• Fraud prevention: To detect and prevent suspicious activity.
• Legal obligations: To comply with applicable laws and regulations.

We do not sell or rent your information to third parties. Information is used only for the purposes stated above and within the limits described in this Policy.

3 Information Sharing & Third Parties

ek44r may share your information with trusted third parties in certain circumstances. These cases are described below:

3.1 Service Providers

We work with trusted providers for payment processing, identity verification, fraud prevention, and technical infrastructure management. These providers may access your information only as needed for their specific tasks and are required to follow our privacy standards.

3.2 Legal Obligations

We may disclose information when required by a court order, a lawful request from a government authority, or applicable law.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred. We will notify you before any such change takes place.

4 Data Security Measures

ek44r applies industry-standard security measures to keep your information safe. We operate as a secure and reliable platform, and our commitment to protecting your data is firm.

• SSL Encryption: All data transfers on our site are encrypted via SSL/TLS protocol, preventing third-party interference.
• Data Encryption: Sensitive information, such as payment details and identity documents, is stored in encrypted form.
• Access Controls: Only authorized personnel can access specific data, and every access is logged.
• Regular Security Reviews: Our technology team regularly reviews systems to identify and address potential vulnerabilities.
• Fair Play Assurance: We use advanced technology to ensure transparency and fairness in gaming activity.

However, no data transmission over the internet is entirely risk-free. We strive to ensure the highest level of protection, but we cannot guarantee that unauthorized access is completely impossible.

5 Cookie Policy & Tracking Technologies

The ek44r website uses cookies and similar technologies to improve your browsing experience and maintain platform functionality.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security verification, and core services. Disabling these may prevent the platform from working properly.
• Functional Cookies: Save your preferences and settings, such as language selection.
• Analytical Cookies: Help improve the platform by analyzing user behavior.

5.2 Managing Cookies

You can control or reject cookies by changing your browser settings. However, doing so may cause some ek44r services to not function properly.

6 Data Retention Period

ek44r retains your information only for as long as necessary. Specifically:

• Account-related information is retained for as long as your account is active.
• After account closure, certain information required to meet legal obligations may be retained for a defined period.
• Financial transaction data may be retained for an extended period for accounting and security purposes.
• Once the required period has ended, information is securely deleted or anonymized.

7 Your Rights & Choices

ek44r believes you have clear rights over your own information. Your main rights are described below:

7.1 Right of Access

You may request a copy of the information we hold about you at any time.

7.2 Right of Rectification

If any of your information is incorrect, you may request that it be corrected. Providing accurate information is important for maintaining a secure account.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for certain purposes. Such objections can be raised with the support team.

8 Protection of Children and Minors

ek44r strictly provides services only to those aged 21 and above. We do not knowingly collect any information from minors.

Our age verification process ensures that no minor can register on our platform. If we become aware that a minor has created an account, that account will be immediately closed and the associated information will be deleted.

Parents are requested to monitor their children's online activity and contact us if they notice any irregularities.

9 International Data Transfers

In providing ek44r's services, some information may be processed on servers located in various countries. In such cases, we ensure that:

• Data transfers are carried out in accordance with international data protection standards.
• The receiving party provides protection equivalent to our privacy policy.
• All data transfers are completed through encrypted channels.

10 Policy Changes & Updates

ek44r reserves the right to change or update this Privacy Policy from time to time. For any significant changes, we will:

• Clearly notify users on the website.
• Inform registered users by email or other means.
• Display the date of the updated policy at the top of the page.

If you continue using our services after any changes, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

11 Responsible Gaming & Data Protection

ek44r is not only a secure platform — we also believe in responsible gaming. Alongside protecting your personal information, we also care about your mental and financial well-being.

If you feel you are having difficulty managing your gaming habits, please use the tools available on our Responsible Gaming page. These tools — such as setting deposit limits, self-exclusion, or taking a break — are handled with complete confidentiality.